Privacy Policy

Location: Slovenia, European Union

Contact email: care@laibach-york.com

If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us using the email address above.

Personal data we collect

When you use our website, we may collect the following categories of personal data:

Information you provide directly

• Name
• Billing and shipping address
• Email address
• Phone number (if provided)
• Order and purchase details

Payments are processed securely by third-party payment providers. We do not store your full payment card details.

Information collected automatically

• IP address
• Browser type and device information
• Pages visited and interactions with the website
• Cookies and similar tracking technologies

How we use your data

We use personal data only where necessary and for the following purposes:

• To process and fulfill orders
• To communicate with you regarding your purchase or account
• To provide customer support
• To comply with legal, tax, and accounting obligations
• To improve our website, products, and services
• To ensure website security and prevent fraud

We do not collect personal data for purposes unrelated to our business operations.

Legal basis for processing

Under the GDPR, we process personal data on one or more of the following legal bases:

• Performance of a contract — to process and deliver your order
• Legal obligation — to comply with accounting, tax, and regulatory requirements
• Legitimate interests — to improve our services, ensure security, and prevent fraud
• Consent — where required, such as for marketing communications or non-essential cookies

You may withdraw your consent at any time where processing is based on consent.

Marketing and newsletter communications

If you choose to subscribe to our newsletter, we will use your email address to send you occasional updates about new collections, product releases, and news from Laibach & York.

We only send marketing communications where you have given your explicit consent. You may withdraw your consent at any time by clicking the unsubscribe link included in every email or by contacting us at care@laibach-york.com.

Sharing your data

We do not sell or rent your personal data.

Your data may be shared only with trusted third parties when necessary to operate our business, including:

• Payment service providers (to process payments securely)
• Shipping and logistics partners
• Website hosting and technical service providers
• Analytics and performance tools (if enabled)

All third-party service providers are required to protect your personal data and process it in compliance with applicable data protection laws.

International data transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place as required by the GDPR (for example, adequacy decisions or standard contractual clauses), where applicable.

Data retention

We retain personal data only for as long as necessary:

• To fulfill the purposes described in this Privacy Policy
• To comply with legal, tax, and accounting obligations
• When personal data is no longer required, it is securely deleted or anonymised

Your rights under GDPR

If you are located in the European Union, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time, where applicable

You also have the right to lodge a complaint with your local data protection authority if you believe your personal data has been processed unlawfully.

To exercise any of these rights, please contact us at care@laibach-york.com.

Cookies

We use cookies and similar technologies to:

• Enable essential website functionality
• Improve performance and user experience
• Analyse website traffic (where analytics cookies are enabled)

You can choose to accept or reject cookies through our cookie banner. You may also manage or disable cookies at any time through your browser settings.

For more information, please refer to the cookie settings available on our website.

Data security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. The most current version will always be available on this page.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: care@laibach-york.com